@ATTHelp neatly I have created any other account ID as a result of I've a family plan, so I'm able to log in with that quantity to peer and pay my expenses and a couple of other account control features.But the issue now's the primary account I created, the one that is some how tide to my DirecTV account, is the primary number of the account, this must be the account that is required to turn on the HBO MaxWould you love to obtain local news notifications in your desktop? Yes please Not nowUsually this problem arises from urgent the new "+" icon that looks next to "Mobile network" for your "Network & internet" screen, which mistakenly disconnects you from your information connection. To fix this, pass for your Android Settings, then kind "carrier" into the hunt box on the best.Secure Family is just for smartphones. It does not work on feature telephones, smartwatches, or devices with out SIM cards. All smartphones must have separate phone numbers and have the ability to ship and receive textual content messages. Secure Family is designed for use in the AT&T coverage area and throughout the U.S. Some features would possibly not paintings outside this provider space.
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ID and password to sign up as the mum or dadIf you've gotten an AT&T wireless account1Up to 2 folks can find and manage family contributors’ devices. You can join Secure Family should you’re the main account proprietor or have rights to regulate the account. Use the same ID and password you use to check in in your wireless account at myAT&T.
Good to understand: User IDs and passwords are distinctive to every phone quantity. So, you'll want to join with the consumer ID for the telephone choice of the person you wish to have to be the primary dad or mum. All different numbers for your account are routinely assigned the kid function.
Want so as to add a 2nd mother or father?First, be certain they've their very own user ID for his or her wi-fi telephone number. If they don’t, create one. Parents can’t share the similar person ID.Next, give the second father or mother permission to regulate the account online. Only the wi-fi account proprietor can do this. Here’s how:Go to myAT&T, then Profile.Select your wireless telephone account.Go to Account Users, then + Add Secondary Users and keep on with the prompts.If you have got an AT&T PREPAID℠ account or your U.S. wi-fi carrier is with some other provider2Only 1 mum or dad can arrange your Secure Family account. You’ll use your cell phone quantity and a private id number (PIN) to sign in to Secure Family. We’ll text your PIN to your telephone. You’ll be caused to validate your email while you join Secure Family. Want to see examples of the app’s sign-up screens (PDF, 823KB)?
AT&T Secure Family Companion app for a kid’s softwareSecure Family comes with the AT&T Secure FamilyTM Companion app to glue, or pair, your child’s tool with yours. It’s smooth to do, and there’s no further price. The mother or father app sends family individuals a text message so they are able to set up the spouse app on their phones. The Companion app provides easy-to-follow pairing directions.
If you may have an AT&T wi-fi account1 and handiest want basic location features, you don’t must pair units. But, location tracking won’t be as correct, and also you gained’t be capable of use most of Secure Family’s options.
If you have got an AT&T PREPAID℠ account or your U.S. wireless provider is with any other supplier,2 it's a must to use the spouse app to pair your kid’s device. Otherwise, you received’t have get right of entry to to any Secure Family options.
System requirementsUse AT&T Secure Family with:Apple® iPhones® with iOS® 11 or higher1, 2Android smartphones with Android® 5.0 or higher1, 2Secure Family is just for smartphones. It doesn’t work on function phones, smartwatches, or units with out SIM cards. All smartphones will have to have separate phone numbers and be able to send and receive textual content messages.
Secure Family is designed to be used in the AT&T protection space and inside the U.S. Some features may not work out of doors this carrier house. Location accuracy may vary based on the device’s settings, network connection, and geographical location.
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